Privacy Policy
Effective from 1 January 2026
1. Introduction
Ascent Leadership Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you interact with our website, services, and communications.
Ascent Leadership Ltd is a company registered in England and Wales. We act as the data controller for the personal data we process. If you have any questions about this policy or your personal data, please contact us at info@blazepulsebridge.com.
2. What Data We Collect
We may collect and process the following categories of personal data:
- Identity data: your name, job title, and company name.
- Contact data: your email address, telephone number, and postal address.
- Enquiry data: details you provide when completing a contact form, booking a discovery call, or making an enquiry about our coaching and leadership development services.
- Technical data: your IP address, browser type and version, time zone setting, operating system, and device information collected automatically when you visit our website.
- Usage data: information about how you use our website, including pages visited, time spent on pages, and navigation paths.
- Marketing data: your preferences for receiving communications from us.
3. How We Collect Your Data
We collect personal data through the following means:
- Directly from you: when you fill in a contact form, book a discovery call, subscribe to our newsletter, register for a workshop, or correspond with us by email, telephone, or post.
- Automatically: when you browse our website, we collect technical and usage data through cookies and similar technologies. Please see our Cookie Policy for further details.
- From third parties: we may receive personal data from referral partners, event organisers, or professional networking platforms such as LinkedIn, where you have consented to the sharing of your data.
4. How We Use Your Data
We process your personal data on the following lawful bases under UK GDPR:
- Contract: to deliver coaching, workshops, and leadership development services you have engaged us to provide.
- Legitimate interests: to respond to enquiries, improve our website and services, and send you information about our programmes that may be relevant to you.
- Consent: where you have opted in to receive marketing communications. You may withdraw consent at any time.
- Legal obligation: to comply with our legal and regulatory obligations.
5. Data Sharing
We do not sell your personal data to third parties. We may share your data with:
- Our trusted service providers who help us operate our website and deliver our services (for example, email hosting, analytics, and payment processing providers), who are contractually bound to protect your data.
- Professional advisers such as accountants and legal counsel, where necessary.
- Regulatory authorities, law enforcement, or other bodies where we are legally required to do so.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is typically retained for up to 24 months after our last interaction with you. Client records are retained for six years after the conclusion of our engagement, in line with professional and legal requirements. When data is no longer required, we securely delete or anonymise it.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission, secure hosting, access controls, and regular security reviews.
8. Your Rights Under UK GDPR
Under UK data protection law, you have the following rights:
- Right of access: to request a copy of the personal data we hold about you.
- Right to rectification: to request correction of inaccurate or incomplete data.
- Right to erasure: to request deletion of your data where there is no compelling reason for continued processing.
- Right to restrict processing: to request that we limit how we use your data.
- Right to data portability: to request a copy of your data in a structured, machine-readable format.
- Right to object: to object to processing based on legitimate interests or for direct marketing purposes.
- Right to withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at info@blazepulsebridge.com. We will respond to your request within one month.
9. International Transfers
We primarily store and process your data within the United Kingdom. Where data is transferred outside the UK, we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the Information Commissioner's Office (ICO).
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies before providing any personal data.
11. Complaints
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection. You can contact the ICO at ico.org.uk or by telephone on 0303 123 1113.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
Ascent Leadership Ltd
14 St Peter's Square
Manchester, M2 3DE
United Kingdom
Email: info@blazepulsebridge.com
Telephone: +44 (0)161 832 4400